1. Introduction
This Privacy Policy describes how ProductSearch ("we," "us," or "our") collects, uses, and protects your personal information when you use our product search service. We are committed to protecting your privacy and ensuring the security of your personal data.
Last updated: 9/25/2026
2. Information We Collect
2.1 Personal Information
- Account information (name, email address, password)
- Profile information and preferences
- Payment and billing information
- Communication preferences
2.2 Usage Information
- Search queries and search history
- Product interactions and preferences
- Uploaded images and analysis results
- Website usage patterns and analytics
2.3 Technical Information
- IP address and location data
- Device information and browser type
- Cookies and similar technologies
- Log files and server data
3. How We Use Your Information
- Provide and improve our product search services
- Process payments and manage subscriptions
- Analyze usage patterns to enhance user experience
- Communicate with you about our services
- Ensure security and prevent fraud
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you explicitly agree to data processing
- Contract: To fulfill our service obligations
- Legitimate Interest: To improve our services and prevent fraud
- Legal Obligation: To comply with applicable laws
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who assist in our operations
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or merger
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access or disclosure
- Data loss or destruction
- Data alteration or corruption
- Other security threats
These measures include encryption, access controls, regular security assessments, and employee training.
7. Your Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent at any time
8. Data Retention
We retain your personal data only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Specific retention periods are detailed in our Data Retention Policy.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws and implement appropriate safeguards.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
11. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@lensifi.ai
14. Supervisory Authority
If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.